Early Charging Detection (ECD)
Get it right for your customers
Early Charging / False Answers Detection
Interconnect Fraud contributes to early charging and false answers of connecting calls. Calls are being connected or charged inaccurately without ever reaching the receiving party. The lack of Active End-to-End monitoring has led to millions of minutes being billed to the originating calling parties world-wide. These fraudulent billings sometimes go unnoticed because the billed volume per user is in the fraction of seconds.
Prepaid SIMs used in GSM Gateways (SIM Boxes) could lead to false answers when the credit is consumed resulting in an announcement being played and the caller has to pay for the call connection. This leads to customer complaints and dissatisfaction with the service rendered.
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Use Cases > Early Charging Detection
Benefits
- Reduce revenue leakage caused by early charging / false answers
- Ensuring billing accuracies and fight Interconnect Fraud
- Reduces customer complaints on wrong charging
- Improve quality of calls leading to a reduction in customer complaints and dissatisfaction
- Automated CDR analysis to reduce early charging / false answers related fraud
- Active end-to-end monitoring ensures consistency in billing